For Clients of BenefitsUSA
Your Decision Doc Implementation
Congratulations – you’ve decided to offer unparalleled decision support to employees for the upcoming year!
To maximize the value of Decision Doc, there are two key components to your launch. Your dedicated Customer Success Team will walk you through each step to ensure an easy and seamless process.
Setup
Getting Decision Doc Ready for Use
Engagement
Embdedding Decision Doc into your Open Enrollment Strategy
Setup
3 Easy Steps
There are a few things we’ll need from you so we can build Decision Doc, but keep in mind our team does most of the heavy lifting!
1. Participate in your dedicated setup calls
Two calls – that’s all we ask of you! Join your Customer Success Team for a Kick-off call and a Communications Connect (Comms Connect) call so we can walk you through the setup process and discuss best practices for optimal engagement.
Who’s involved
HR team, Broker and BenefitsUSA Account Executive
2. Submit your health plan & employee eligibility information
We need your plan documents and contribution structure, as well as a census file of all employees eligible to enroll in a health plan. Once we receive this information, our Implementation Team will do the rest of the heavy lifting to get Decision Doc ready!
Who’s involved
BenefitsUSA Account Executive typically provides plan documents, contribution strategy and census file.
Here’s a brief list of what to send.
3. Approve your plan-rate details
Once Decision Doc is built, we’ll send an overview of your Plans and Rates, as they’re entered into our system. This is an important step because we cannot launch Decision Doc without this sign-off! Once we receive your approval, our team will conduct final user testing, and then the Setup phase is done!
Who’s involved
HR team
Embed Decision Doc
Utilize your custom Decision Doc Communications Package to spread the word to employees.
Engagement
Decision Doc Communication Package
Your Customer Success team has perfected the simple steps needed to acheive high participation, so you and your employees get the most from Decision Doc. We’ll equip you with the materials you need (flyers, email templates, icons, and more!) to ensure all employees get excited about Decision Doc, and we’ll store them on your Employer Dashboard for easy access. With our materials, it’ll be impossible for employees to go through open enrollment without hearing about (and using!) Decision Doc.
Supporting Resources
View a Sample Employer Dashboard
Still Have Lingering Questions?
Check out the following documents for some FAQs and please feel free to reach out to a member of the MyHealthMath team if you have other questions.
Incentives Best Practices
Offering incentives can be a fun way to engage employees and increase participation with Decision Doc.
Learn More About Incentives Best Practices
Claims Snapshots
Claims Snapshots show employees which of their health plans will save them the most money based on their past health plan utilization!
Security and Privacy
Privacy is a priority for MyHealthMath and we make sure to follow HIPAA guidelines and regulations.
Learn More About Security and Privacy Practices
Eligibility File
Having a complete eligibility file helps employees save time during the Decision Doc experience and is necessary for certain MHM services.
Learn More About Eligibility Files
Debrief Call
The MyHealthMath team is always looking to improve our processes and we’d love to check in and see how we did during your implementation.
Ongoing Engagement
Decision Doc is available to you even after Open Enrollment ends! New Hires and QLEs can continue to use Decision Doc to compare health plan options.
Learn More About Ongoing Engagement
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