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Your custom communication strategy and engagement updates

Final Engagement Updates

Last updated: 11/21/2022

Total Engagements

Web App Submissions

Total Unique Engagements is the number of unique employees who have used Decision Doc, while Total Engagements is the number of reports delivered. An employee who ran multiple scenarios in Decision Doc will be counted once under Total Unique Engagements, but may be counted 4 times under Total Engagements.

Communication Strategy

Embedding Decision Doc in your open enrollment (OE) strategy will make Decision Doc feel like a natural part of the enrollment process. Based on our Implementation Meeting, we’ve put together guidance and materials you can use to make Decision Doc stand out to employees.

www.myhealthmath.com/casa-systems2023

This is your unique link to Decision Doc.

Follow these steps to optimize enrollment

1. Add the Decision Doc domains to your Allow List.

To create a seamless experience for employees, we need to ensure our domains are on your Allow List. We’ve made this easy by creating a Letter to your IT Department. Sending this to your IT team is critical, so please let us know if you have any questions!

Supporting Materials (click to download)

Letter to your IT Department

2. Include language in your benefit guide.

Based on typical benefit guides we’ve seen, here are some suggestions for where you might include language:

  • Eligibility and Enrollment Section
  • Plan Overview and Cost Section
  • HSA Section
  • Medical FSA Section
  • Q & A Section
3. Add the Decision Doc PPT slides to your benefit meeting presentation.

You mentioned some benefit webinars. Use these Benefit Meeting Slides and Talking Points in your webinar to describe what Decision Doc is and how it can help employees.

Supporting Materials (click to download)

Benefit Meeting Slides & Talking Points

4. Include Decision Doc in your OE email communications.

Direct emails to employees about Decision Doc is one of the best ways to encourage participation. We have created a set of email templates to make this easy!

Pro Tip: Consider including the Employee Flyer as an email attachment and the Decision Doc Video as a link!

Supporting Materials (click to download)

Email Templates

  • Short Email Text
  • Full Intro

Custom Decision Doc Video

Employee Flyer (8.5 x 11 PDF)

5. Additional Materials

Harvard Pilgrim Healthcare Flyer: Be sure to pair this with your unique link to Decision Doc

Supporting Materials (click to download)

HPHC Flyer (8.5 x 11 PDF)

 

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