Dana-Farber Cancer Institute 2023 Dashboard

Your custom communication strategy and engagement updates

Final Engagement Updates

Last updated: 11/07/2022

Total Unique Engagements

Claims Snapshots Viewed

Web App Submissions

Intake Calls

Communication Strategy

Embedding Decision Doc in your open enrollment (OE) strategy will make Decision Doc feel like a natural part of the enrollment process. Based on our Implementation Meeting, we’ve put together guidance and materials you can use to make Decision Doc stand out to employees.


This is your unique link to Decision Doc.

Steps to optimize enrollment

1. Add the Decision Doc domains to your Allow List.

To create a seamless experience for employees, we need to ensure our domains are on your allow list. We’ve made this easy by creating a Letter to your IT Department. Sending this to your IT team is critical, so please let us know if you have any questions!

Supporting Materials (click to download)

Letter to your IT Department

 2. Add the Decision Doc URL to your Guide to Open Enrollment, microsite, and anywhere you might find it catches the attention of your employees.

Here are some materials and suggested opportunities to share Decision Doc.

  • Microsite Welcome Banner and Image: a Welcome Banner and Welcome Image that is linked directly to Decision Doc. You can add either the banner or welcome image to your microsite.
  • In your open enrollment guide and microsite: use the Short Messaging Blurbs to add language about Decision Doc to your communications. You can also include the Benefit Guide Decision Doc Icon as an image to catch employees’ eye!
  • Accompanying your plan documents and plan cost details: include Decision Doc anywhere you share plan details and cost information. Use the Short Messaging Blurbs, the Decision Doc OE Flyer (with QR code), and Custom 2-minute Video to help employees understand how Decision Doc can help them choose a plan.
  • Pair with your contact information: is your most common question from employees: “which plan should I enroll in?” We’ve created a specific Short Messaging Blurb you can include next to your contact information when sending out information regarding open enrollment.
3. Include language in your benefit guide.

Based on typical benefit guides we’ve seen, here are some suggestions for where you might include language:

  • Eligibility and Enrollment Section: let all employees know that Decision Doc can help them evaluate their plan options throughout the year. Use the Benefit Guide Language and Benefit Guide Decision Doc Icon to catch employees’ attention. Additionally, if you have the space, consider inserting the full Decision Doc OE Flyer in the guide!
  • Plan Overview and Cost Section: use the Benefit Guide Language that describes how Decision Doc can help employees evaluate the entire cost of their plans, not just the premiums.
  • HSA Section: HSAs can be scary for some employees. Use the Benefit Guide Language that describes how Decision Doc can help employees better understand if HDHPs and HSAs are a good option for them and their family.
  • Medical FSA Section: use the Benefit Guide Language that describes how Decision Doc can help employees better understand the difference between HSAs and FSAs. Consider adding the small Decision Doc Icon here to grab people’s attention.
  • Q & A Section: sometimes employees need a little extra information about Decision Doc before they use the platform. We provided a handful of FAQs we often receive about Decision Doc.
4. Include Decision Doc in your OE email communications.

Direct emails to employees about Decision Doc are one of the most effective ways to encourage participation. We provided some suggested email language to embed within your OE email blasts to employees (pro tip: include the Decision Doc OE Flyer as an attachment!).

5. Additional Materials 

Here are a few other materials to include in your communications.

  • New Hires Flyer
  • Harvard Pilgrim Healthcare Flyer: Be sure to pair this with your unique link to Decision Doc
Supporting Materials (click to download)

New Hires Flyer (8.5 x 11 PDF)

HPHC Flyer (8.5 x 11 PDF)


EmailJoin our mailing list

Just resources, never spam.