Dot Foods 2023 Dashboard

Your custom communication strategy and engagement updates

Communications Strategy

As you know from last year, embedding Decision Doc in your open enrollment (OE) strategy will make Decision Doc feel like a natural part of the enrollment process. To remain consistent with your approach from last year, let’s make Decision Doc feel like the first step in the OE process. Use the materials below to get started.

www.myhealthmath.com/dotfoods2023

This is your unique link to Decision Doc.

Six steps to optimize enrollment

1. Add the Decision Doc domains to your Allow List

To create a seamless experience for employees, we need to ensure our domains are on your Allow List. We’ve made this easy by creating a Letter to your IT Department. Sending this to your IT team is critical, so please let us know if you have any questions!

Supporting Materials (click to download)

Letter to your IT Department

2. Add the Decision Doc URL to your Benefits Landing Page and anywhere you find it might catch the attention of your employees.

Here are some suggested opportunities to share Decision Doc on your Benefits Landing Page:

  • Landing Page Announcement: a Welcome Banner and Welcome Image that is linked directly to Decision Doc. You can add either the banner or welcome image to your intranet benefits page.
  • In your open enrollment communications: use the Short Messaging Blurbs to add language about Decision Doc to your communications. You can also include the Benefit Guide Decision Doc Icon as an image to catch employees’ eye!
  • Accompanying your plan documents and plan cost details: include Decision Doc anywhere you share plan details and cost information. Use the Short Messaging Blurbs, the Decision Doc OE Flyer (with QR code), and Custom 2-minute Video to help employees understand how Decision Doc can help them choose a plan.
  • Pair with your contact information: is your most common question from employees: “which plan should I enroll in?” We’ve created a specific Short Messaging Blurb you can include next to your contact information when sending out information regarding open enrollment.
3. Add the Decision Doc URL to your Enrollment Platform

You mentioned your enrollment platform is limited in its ability to display graphics. Depending on your platform, here are a few suggestions for informing employees about Decision Doc:

  • Landing Page Announcement: if possible, we suggest creating alignment between your Benefit Landing Page and Enrollment Platform by showing the same Welcome Banner or Welcome Image upon login.
  • Short Messaging Blurbs: use the Short Messaging Blurbs about Decision Doc that can be inserted anywhere you may be describing your plans to employees.
  • Additional Opportunity: like the Benefits Landing Page, we recommend including the small Reminder Icon on the actual page where employees make their enrollment decision. This will service as a final reminder for employees to use Decision Doc before they officially enroll.
    4. Include language in your 2023 Employee Benefits Guide

    Your Benefits Guide is an excellent place to embed information about Decision Doc. Based on typical benefits guides we’ve seen, here are some suggestions:

    • Eligibility and Enrollment Section: let all employees know that Decision Doc can help them evaluate their plan options throughout the year. Use the Benefits Guide Language and Reminder Icon to catch employees’ attention. Additionally, if you have the space, consider inserting the full Decision Doc OE Flyer in the guide!
    • Plan Overview and Cost Section: use the Benefits Guide Language that describes how Decision Doc can help employees evaluate the entire cost of their plans, not just the premiums.
    • HSA Section: HSAs can be scary for some employees. Use the Benefits Guide Language that describes how Decision Doc can help employees better understand if HDHPs and HSAs are a good option for them and their family.
    • Medical FSA Section: use the Benefits Guide Language that describes how Decision Doc can help employees better understand the difference between HSAs and FSAs. Consider adding the small Reminder Icon here to grab people’s attention.
    • Q & A Section: sometimes employees need a little extra information about Decision Doc before they use the platform. We provided a handful of FAQs we often receive about Decision Doc.
    5. Include Decision Doc in your OE email communications

    Direct emails to employees about Decision Doc is one of the most effective ways to encourage participation.

      • MHM led emails: MHM will email employees directly during your OE period to share the Quick Start Guide and let them know how to get started with Decision Doc. All we need from you is to send the Introduction to Decision Doc email (pro tip: include the Employee Flyer, with QR code, as an attachment!). This will ensure they recognize the email coming from our team.
        • Don’t forget about Step 1 and make sure your IT Department has added our domains to the Allow List!
      • Dot Foods led emails: We provided an additional set of email templates with language you can include within other OE emails you may already be sending. These include: General email and Email from your Executive Leadership

    Supporting Materials

    Email Templates

    • Introduction to Decision Doc
    • General Email
    • From your executive leadership
    • Raffle Announcement Email

    Flyers

    6. Additional Materials

    Here are other communication opportunities we can support.

    • First Up App: we heard you describe this app as an internal message board. We provided a few Short Messaging Blurbs you can send out through this app.
    • Electronic Slide: this Electronic Slide with a QR code to display on your TV screens throughout your facilities.

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