Five Star Bank 2023 Dashboard
Your custom communication strategy and engagement updates
New Hire and QLE Engagement Updates
Engagement as of 4/6/2023
Participation will be updated monthly
Total Unique Engagements
Total Engagements
Total Unique Engagements is the number of unique employees who have used Decision Doc, while Total Engagements is the number of reports delivered. An employee who ran multiple scenarios in Decision Doc will be counted once under Total Unique Engagements, but may be counted 4 times under Total Engagements.
One of the benefits of Decision Doc is that it’s available to you and your employees for the entire plan year!
Your dedicated Customer Success team is here to help brainstorm engagement ideas.
New Hire and QLE Materials
Check out the Optimizing Decision Doc Engagement overview for ideas on how to optimize engagement with your new hires!
Include Decision Doc in your New Hire Onboarding process.
New Hire Onboarding: use the New Hire Flyer and New Hire Email Templates to help new hires understand how Decision Doc can help them choose benefits during the onboarding process.
The MyHealthMath team can also send reminder emails to your new hires on your behalf! Please reach out to your Customer Success team if you would like us to send out Decision Doc reminder emails.
Supporting Materials (click to download)
Remind employees that Decision Doc is available for Qualifying Life Events.
Qualifying Life Events: use the QLE Flyer to spread the word that Decision Doc is available to employees experiencing a QLE.Supporting Materials (click to download)
Final Engagement Update
Updated 11/17/2022
Total Unique Engagements
Total Engagements
Total Unique Engagements is the number of unique employees who have used Decision Doc, while Total Engagements is the number of reports delivered. An employee who ran multiple scenarios in Decision Doc will be counted once under Total Unique Engagements, but may be counted 4 times under Total Engagements.
Communication Strategy
Embedding Decision Doc in your open enrollment (OE) strategy will make Decision Doc feel like a natural part of the enrollment process. Based on our Implementation Meeting, we’ve put together guidance and materials you can use to make Decision Doc stand out to employees.
www.myhealthmath.com/fivestarbank2023
This is your unique link to Decision Doc.
Five steps to optimize enrollment
1. Add the Decision Doc domains to your Allow List.
To create a seamless experience for employees, we need to ensure our domains are on your Allow List. We’ve made this easy by creating a Letter to your IT Department. Sending this to your IT team is critical, so please let us know if you have any questions!
Supporting Materials (click to download)
2. Add the Decision Doc URL to your ADP and intranet pages.
Here are some materials and suggested opportunities to share Decision Doc.
- Welcome Announcement: a Welcome Banner and Welcome Image that are linked directly to Decision Doc. Consider including these on both your ADP and intranet sites.
- Your official enrollment page: this is the last opportunity to catch employees before they make their decisions. Use the Short Messaging Blurbs and Reminder Icon to serve as the final reminder.
- Accompanying your plan documents and plan cost details: Include Decision Doc anywhere you share plan details and cost information. Use the Short Messaging Blurbs, the Employee Flyer (with QR code), and Custom 2-minute Video to help employees understand how Decision Doc can help them choose a plan.
- Pair with your contact information: Is your most common question from employees: “which plan should I enroll in?” We’ve created a specific Short Messaging Blurb you can include next to your contact information.
- Additional Opportunity: use the smaller Reminder Icon next to any place you talk about your plans. This will be a nice visual reminder for employees.
3. Include language in your benefit guide.
Based on typical benefit guides we’ve seen, here are some suggestions for where you might include language:
- Eligibility and Enrollment Section: Let all employees know that Decision Doc can help them evaluate their plan options throughout the year. Use the Benefit Guide Language and Reminder Icon to catch employees’ attention. Additionally, if you have the space, consider inserting the full Employee Flyer in the guide!
- Plan Overview and Cost Section: Use the Benefit Guide Language that describes how Decision Doc can help employees evaluate the entire cost of their plans, not just the premiums.
- HSA Section: HSAs can be scary for some employees. Use the Benefit Guide Language that describes how Decision Doc can help employees better understand if HDHPs and HSAs are a good option for them and their family.
- Medical FSA Section: Use the Benefit Guide Language that describes how Decision Doc can help employees better understand the difference between HSAs and FSAs. Consider adding the small Reminder Icon here to grab people’s attention.
- Q & A Section: Sometimes employees need a little extra information about Decision Doc before they use the platform. We provided FAQs we often receive about Decision Doc.
Supporting Materials (click to download)
4. Add the Decision Doc PPT slides to any benefit meeting presentations.
You mentioned that you might be conducting benefit meetings. Use these Benefit Meeting Slides and Talking Points during any meetings with your employees to describe what Decision Doc is, and how it can help them pick the right plans!
Supporting Materials (click to download)
5. Include Decision Doc in your OE email communications.
Direct emails to employees about Decision Doc is one of the best ways to encourage participation.
We have created a set of email templates to make this easy. Templates include suggested subject lines and send date. Email templates include: Intro Email, Reminder Email, Email from your Executive Leadership, and a Final Reminder Email.
Pro Tip: Consider including the Employee Flyer as an email attachment!
Supporting Materials (click to download)
- Intro (page 1)
- Reminder (page 2)
- From your executive leadership (page 3)
- Final Reminder (page 4)
7. Include Decision Doc in your ongoing communications
We’ve provided a flyer for you to share with your new employees
Pro Tip: Include the New Hire Flyer in employee onboarding and/or orientation materials.
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