ICP Group 2023 Dashboard

Your custom communication strategy and engagement updates

New Hire and QLE Engagement Updates

Engagement as of 05/10/2023
Participation will be updated quarterly.

Total Unique Engagements

Total Engagements

Total Unique Engagements is the number of unique employees who have used Decision Doc, while Total Engagements is the number of reports delivered. An employee who ran multiple scenarios in Decision Doc will be counted once under Total Unique Engagements, but may be counted 4 times under Total Engagements.

One of the benefits of Decision Doc is that it’s available to you and your employees for the entire plan year!

Your dedicated Customer Success team is here to help brainstorm engagement ideas.

New Hire and QLE Materials

 

Check out the Optimizing Decision Doc Engagement overview for ideas on how to optimize engagement with your new hires! 

Include Decision Doc in your New Hire Onboarding process.

New Hire Onboarding: use the New Hire Flyer and New Hire Email Templates to help new hires understand how Decision Doc can help them choose benefits during the onboarding process.

The MyHealthMath team can also send reminder emails to your new hires on your behalf! Please reach out to your Customer Success team if you would like us to send out Decision Doc reminder emails.

Remind employees that Decision Doc is available for Qualifying Life Events.

Qualifying Life Events: use the QLE Flyer to spread the word that Decision Doc is available to employees experiencing a QLE.

Supporting Materials (click to download)

QLE Flyer (8.5 x 11 PDF)

QLE Flyer- Spanish (8.5 x 11 PDF)

Final Engagement Update

Engagement as of 11/21/2022

Total Unique Engagements

Total Engagements

Total Unique Engagements is the number of unique employees who have used Decision Doc, while Total Engagements is the number of reports delivered. An employee who ran multiple scenarios in Decision Doc will be counted once under Total Unique Engagements, but may be counted 4 times under Total Engagements.

Communication Strategy

Embedding Decision Doc in your open enrollment (OE) strategy will make Decision Doc feel like a natural part of the enrollment process. Based on our Implementation Meeting, we’ve put together guidance and materials you can use to make Decision Doc stand out to employees.

www.myhealthmath.com/icp2023

This is your unique link to Decision Doc.

Steps to optimize enrollment

1. Add the Decision Doc domains to your Allow List.

To create a seamless experience for employees, we need to ensure our domains are on your allow list. We’ve made this easy by creating a Letter to your IT Department. Sending this to your IT team is critical, so please let us know if you have any questions!

Supporting Materials (click to download)

Letter to your IT Department

2. Add the Decision Doc URL to your Employee App portal and benefits portal. 

Here are some materials and suggested opportunities to share Decision Doc.

  • Welcome Announcement: a Welcome Image that is linked directly to Decision Doc. You can add this image to your Employee App portal, and, if possible, your benefits portal. 
  • On your official enrollment page: this is the last opportunity to catch employees before they make their decisions. Use the Short Messaging Blurbs to serve as the final reminder within the benefits portal. 
  • Accompanying your plan documents and plan cost details: include Decision Doc anywhere you share plan details and cost information. Use the Short Messaging Blurbs, the Decision Doc OE Flyer (with QR code), and Custom 2-minute Video to help employees understand how Decision Doc can help them choose a plan.
  • Pair with your contact information: is your most common question from employees: “which plan should I enroll in?” We’ve created a specific Short Messaging Blurb you can include next to your contact information.
3. You agreed to participate in the Decision Doc Sweepstakes, funded by HSA Bank!

We’ve provided a Graphic, Flyer, and Email Template for you to share this exciting opportunity with employees. Incorporate these materials, along with the rest of the items below!

Pro Tip: Link the Graphic directly to Decision Doc to make it easy for employees to access!

4. Include language in your benefit guide.

Based on typical benefit guides we’ve seen, here are some suggestions for where you might include language:

  • Eligibility and Enrollment Section: let all employees know that Decision Doc can help them evaluate their plan options throughout the year. Use the Benefit Guide Language and Reminder Icon to catch employees’ attention. Additionally, if you have the space, consider inserting the full Decision Doc OE Flyer in the guide!
  • Plan Overview and Cost Section: use the Benefit Guide Language that describes how Decision Doc can help employees evaluate the entire cost of their plans, not just the premiums.
  • HSA Section: HSAs can be scary for some employees. Use the Benefit Guide Language that describes how Decision Doc can help employees better understand if HDHPs and HSAs are a good option for them and their family.
  • Medical FSA Section: use the Benefit Guide Language that describes how Decision Doc can help employees better understand the difference between HSAs and FSAs. Consider adding the small Reminder Icon here to grab people’s attention.
  • Q & A Section: sometimes employees need a little extra information about Decision Doc before they use the platform. We provided a handful of FAQs we often receive about Decision Doc.
5. Add the Decision Doc PPT slides to your benefit meeting presentation.

You mentioned some benefit webinars are likely at the end of October. Use these Benefit Meeting Slides and Talking Points in your webinar to describe what Decision Doc is and how it can help employees.

Supporting Materials (click to download)

Benefit Meeting Slides

6. Include Decision Doc in your OE email communications.

Direct emails to employees about Decision Doc is one of the best ways to encourage participation.

We have created a set of email templates to make this easy. Templates include suggested subject lines, send dates, and details for when to send out the Rewards Program Announcement! Email templates include: Intro EmailRewards Program Email (plus, a Rewards Program Flyer), Email from your Executive Leadership, and Final Reminder Email.

Don’t forget that the MHM team can send emails directly to your employees to make things easier for you. Let us know if you would like us to set up this option. 

Supporting Materials (click to download)

Email Templates

  • Intro (Page 5)
  • Rewards Program Announcement (Page 6)
  • From your executive leadership (Page 7)
  • Final Reminder (Page 8)

Flyers

7. Include Decision Doc in your ongoing communications

We’ve provided flyers and Email Templates for you to share with your new employees

Pro Tip: Include the New Hire Flyer in employee onboarding and/or orietation materials.

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