National Seating & Mobility 2023 Dashboard
Your custom communication strategy and engagement updates
Embedding Decision Doc New Hire and QLE enrollment strategy will make Decision Doc feel like a natural part of the enrollment process. Based on our Implementation Meeting, we’ve put together guidance and materials you can use to make Decision Doc stand out to employees.
This is your unique link to Decision Doc.
Six steps to optimize enrollment
1. Add the Decision Doc domains to your Allow List
To create a seamless experience for employees, we need to ensure our domains are on your Allow List. We’ve made this easy by creating a Letter to your IT Department. Sending this to your IT team is critical, so please let us know if you have any questions!
2. Include Decision Doc in your New Hire Onboarding process.
New Hire Onboarding: use the New Hire Flyer and New Hire Email Templates to help new hires understand how Decision Doc can help them choose benefits during the onboarding process. We recommend also incorporating the Benefit Meeting Slides in your New Hire Orientation to guide employees to Decision Doc if they would like additional guidance when choosing a plan.
The MyHealthMath team can also send reminder emails to your new hires on your behalf! Please reach out to your Customer Success team if you would like us to send out Decision Doc reminder emails.
3. Remind employees that Decision Doc is available for Qualifying Life Events.
Qualifying Life Events: use the QLE Flyer to spread the word that Decision Doc is available to employees experiencing a QLE.
4. Add the Decision Doc URL to your benefit enrollment platform and intranet page
Here are some materials and suggested opportunities to share Decision Doc.
- Welcome Announcement: a Welcome Banner that is linked directly to Decision Doc. Consider including this welcome banner on both the enrollment platform and intranet site.
- Your official enrollment page: this is the last opportunity to catch employees before they make their decisions. Use the Short Messaging Blurbs and Reminder Icon to serve as the final reminder.
- Accompanying your plan documents and plan cost details: Include Decision Doc anywhere you share plan details and cost information. Use the Short Messaging Blurbs, and the Employee Flyer (with QR code), to help employees understand how Decision Doc can help them choose a plan.
- Pair with your contact information: Is your most common question from employees: “which plan should I enroll in?” We’ve created a specific Short Messaging Blurb you can include next to your contact information.
- Additional Opportunity: use the smaller Reminder Icon next to any place you talk about your plans. This will be a nice visual reminder for employees.
5. Include language in your benefit guide.
Based on typical benefit guides we’ve seen, here are some suggestions for where you might include language:
- Eligibility and Enrollment Section: Let all employees know that Decision Doc can help them evaluate their plan options throughout the year. Use the Benefit Guide Language and Reminder Icon to catch employees’ attention. Additionally, if you have the space, consider inserting the full Employee Flyer in the guide!
- Plan Overview and Cost Section: Use the Benefit Guide Language that describes how Decision Doc can help employees evaluate the entire cost of their plans, not just the premiums.
- HSA Section: HSAs can be scary for some employees. Use the Benefit Guide Language that describes how Decision Doc can help employees better understand if HDHPs and HSAs are a good option for them and their family.
- Medical FSA Section: Use the Benefit Guide Language that describes how Decision Doc can help employees better understand the difference between HSAs and FSAs. Consider adding the small Reminder Icon here to grab people’s attention.
- Q & A Section: Sometimes employees need a little extra information about Decision Doc before they use the platform. We provided 2-3 FAQs we often receive about Decision Doc.
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