For Clients of Harvard Pilgrim Health Care & Tufts Health Plan
Your MyHealthMath Implementation
Everything you need to know to get started.
Five Step Overview
1. Participate in your implementation call
We can get to know one another, discuss a communication strategy, and answer your questions. Our team will be in touch to schedule this call.
Who’s involved
Benefit consultants and HR team.
2. Submit your health plan & employee eligibility information
We need your plan documents and contribution structure, as well as a file of all employees eligible to enroll in a health plan. If you have different contribution levels for different employee groups, this should be clearly identified in the file.
Who’s involved
- HPHC/THP Account Executive: Typically provide plan documents. Here’s a brief list of what to send.
- Broker: Typically provide dental and/or vision plan summaries, plan year benefit guide, and contribution strategies. Here’s a brief list of what to send.
- HR teams: Send eligibility file using this template
3. Approve your plan-rate details
We’ll send an overview of your Plans and Rates, as they’re entered into our system. This is an important step because we cannot launch Decision Doc without this sign-off!
Who’s involved
Benefit consultants and HR team.
4. Let us do our magic 🙂
We build your plans into our system and create your custom communications strategy (you’ll use this to share Decision Doc with employees!)
Who’s involved
This is all on us! While you’re waiting, check out some basic talking points about Decision Doc.
5. Go Live!
When it’s time, you’ll receive our “Go Live” email. This will include your final Communication Strategy and a test link to try out Decision Doc. From there, we’ll plan to send you updates every few days on how our engagements with your employees are going!
Who’s involved
We’re live! Time to get employees the support they need to choose the right plan for their needs.
Still Have Lingering Questions?
Check out the following documents for some FAQs and please feel free to reach out to a member of the MyHealthMath team if you have other questions.
Incentives Best Practices
Offering incentives can be a fun way to engage employees and increase participation with Decision Doc.
Learn More About Incentives Best Practices
Claims Snapshots
Claims Snapshots show employees which of their health plans will save them the most money based on their past health plan utilization!
Security and Privacy
Privacy is a priority for MyHealthMath and we make sure to follow HIPAA guidelines and regulations.
Learn More About Security and Privacy Practices
Eligibility File
Having a complete eligibility file helps employees save time during the Decision Doc experience and is necessary for certain MHM services.
Learn More About Eligibility Files
Debrief Call
The MyHealthMath team is always looking to improve our processes and we’d love to check in and see how we did during your implementation.
Ongoing Engagement
Decision Doc is available to you even after Open Enrollment ends! New Hires and QLEs can continue to use Decision Doc to compare health plan options.
Learn More About Ongoing Engagement
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