ABC Company 2023 Dashboard

Your custom communication strategy and engagement updates

Engagement Updates

Last updated: xx/xx/2022

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Communication Strategy

Embedding Decision Doc in your open enrollment (OE) strategy will make Decision Doc feel like a natural part of the enrollment process. Based on our Implementation Meeting, we’ve put together guidance and materials you can use to make Decision Doc stand out to employees.

www.myhealthmath.com/abccompany2023

This is your unique link to Decision Doc.

Six steps to optimize enrollment

1. Add the Decision Doc domains to your Allow List

To create a seamless experience for employees, we need to ensure our domains are on your Allow List. We’ve made this easy by creating a Letter to your IT Department. Sending this to your IT team is critical, so please let us know if you have any questions!

Supporting Materials (click to download)

Letter to your IT Department Karina & Heather – mailchimp version

Letter to your IT Department Karina & Heather – NO mailchimp version

Letter to your IT Department Karina & Jenn – mailchimp version

Letter to your IT Department Karina & Jenn – NO mailchimp version

Letter to your IT Department Andrea & Heather – mailchimp version

Letter to your IT Department Andrea & Heather – NO mailchimp version

Letter to your IT Department Megan & Heather – mailchimp version

Letter to your IT Department Megan & Heather – NO mailchimp version

2. Add the Decision Doc URL to your benefit enrollment platform and intranet page

Here are some materials and suggested opportunities to share Decision Doc.

  • Welcome Announcement: a Welcome Banner that is linked directly to Decision Doc. Consider including this welcome banner on both the enrollment platform and intranet site.
  • Your official enrollment page: this is the last opportunity to catch employees before they make their decisions. Use the Short Messaging Blurbs and Reminder Icon to serve as the final reminder.
  • Accompanying your plan documents and plan cost details: Include Decision Doc anywhere you share plan details and cost information. Use the Short Messaging Blurbs, the Employee Flyer (with QR code), and Custom 2-minute Video to help employees understand how Decision Doc can help them choose a plan.
  • Pair with your contact information: Is your most common question from employees: “which plan should I enroll in?” We’ve created a specific Short Messaging Blurb you can include next to your contact information.
  • Additional Opportunity: use the smaller Reminder Icon next to any place you talk about your plans. This will be a nice visual reminder for employees.
Supporting Materials (click to download)

Benefit Platform & Intranet – Short Messaging Blurbs (see page xx)

Custom Video (2 minutes)

Employee Flyer (8.5 x 11 PDF)

Reminder Icon (png file)

Welcome Banner (png file)

3. Include language in your benefit guide.

Based on typical benefit guides we’ve seen, here are some suggestions for where you might include language:

  • Eligibility and Enrollment Section: Let all employees know that Decision Doc can help them evaluate their plan options throughout the year. Use the Benefit Guide Language and Reminder Icon to catch employees’ attention. Additionally, if you have the space, consider inserting the full Employee Flyer in the guide!
  • Plan Overview and Cost Section: Use the Benefit Guide Language that describes how Decision Doc can help employees evaluate the entire cost of their plans, not just the premiums.
  • HSA Section: HSAs can be scary for some employees. Use the Benefit Guide Language that describes how Decision Doc can help employees better understand if HDHPs and HSAs are a good option for them and their family.
  • Medical FSA Section: Use the Benefit Guide Language that describes how Decision Doc can help employees better understand the difference between HSAs and FSAs. Consider adding the small Reminder Icon here to grab people’s attention.
  • Q & A Section: Sometimes employees need a little extra information about Decision Doc before they use the platform. We provided 2-3 FAQs we often receive about Decision Doc.
Supporting Materials (click to download)

Benefit Guide Language – Short Messaging Blurbs (see page xx)

Employee Flyer (8.5 x 11 PDF)

FAQs (no claims snapshot version)

FAQs (yes claims snapshot version)

Reminder Icon (png)

4. Add the Decision Doc PPT slides to your benefit meeting presentation.

You mentioned some benefit webinars. Use these Benefit Meeting Slides and Talking Points in your webinar to describe what Decision Doc is and how it can help employees.

Supporting Materials (click to download)

Benefit Meeting Slides & Talking Points

5. Include Decision Doc in your OE email communications

Direct emails to employees about Decision Doc is one of the best ways to encourage participation.

IF MHM LED EMAILS

  • MHM-led emails: MHM will email employees directly during your OE period to share the Quick Start Guide (DELETE IF NOT APPLICABLE) and let them know how to get started with Decision Doc. All we need from you is to send the Introduction to Decision Doc email. This will ensure they recognize the email coming from our team. Pro tip: include the Employee Flyer, with QR code, as an attachment to this email!
    • Don’t forget about Step 1 and make sure your IT Department has added our domains to the Allow List! (DELETE IF NOT APPLICABLE)
  • EMPLOYER NAME-led emails: We have included an additional set of email templates with language you can include within other OE emails you may already be sending. These include: General email, Email from your Executive Leadership, and a Raffle Announcement Email (plus, an Exclusive Raffle Flyer) (DELETE IF NOT APPLICABLE)

IF NO MHM LED EMAILS

We have created a set of email templates to make this easy. Templates include suggested subject lines, send dates, and details for when to send out the Exclusive Raffle Announcement! (DELETE IF NOT APPLICABLE) Email templates include: Intro EmailRaffle Announcement Email (plus, an Exclusive Raffle Flyer) (DELETE IF NOT APPLICABLE and replace with: Reminder Email), Email from your Executive Leadership, and Final Reminder Email.

Include for HSAB ONLY Don’t forget that the MHM team can send emails directly to your employees to make things easier for you. If you change your mind and would like us to set this up, let us know!

Supporting Materials (click to download)

MHM LED EMAILS

Email Templates

  • Intro to Decision Doc (page xx, send on xx/xx/xxxx)
  • General (page xx, send on xx/xx/xxxx)
  • From your executive leadership (page xx, send on xx/xx/xxxx)
  • Raffle Announcement (page xx, send on xx/xx/xxxx) DELETE IF NOT APPLICABLE

Flyers

  • Employee Flyer (8.5 x 11 PDF)
  • Raffle Flyer (to distribute between xx/xx – xx/xx) DELETE IF NOT APPLICABLE

NO MHM LED EMAILS

Email Templates

  • Intro (page xx, send on xx/xx/xxxx)
  • Raffle Announcement (page xx, send on xx/xx/xxxx) DELETE IF NOT APPLICABLE and replace with:
  • Reminder (page xx, send on xx/xx/xxxx)
  • From your executive leadership (page xx, send on xx/xx/xxxx)
  • Final Reminder (page xx, send on xx/xx/xxxx)

Flyers

  • Employee Flyer (8.5 x 11 PDF)
  • Raffle Flyer (to distribute between xx/xx – xx/xx) DELETE IF NOT APPLICABLE
6. Additional Materials

Here are a few other materials we have created for you.

  • Electronic Slide: this Electronic Slide with a QR code to display on your TV screens throughout your office/facility.
  • Messaging App: we heard you describe this app as an internal message board. We provided a few Short Messaging Blurbs you can send out through this app.
  • Postcard: here’s a Postcard Template for you to use and distribute to employees. 
  • Poster: use and print this larger Poster to display throughout your office/facility. Most likely delete/don’t mention – ER comms department can usually enlarge our flyer 
  • Quarter Sheet: print these Quarter Sheets and hand them out at your benefit fair, or have them handy in your office if employees come to ask you for questions!
Supporting Materials (click to download)

Electronic Slide (PPT)

Messaging App – Short Messaging Blurbs

Poster (11 x 17 PDF)

Postcards (PDF)

Quarter Sheet (PDF)

 

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